Privacy Policy

Privacy Policy

 

Purpose

 

This policy outlines:

  • What information we collect about you and why, when you visit the website, request us to contact you, subscribe to the mailing list or when you purchase a product from us.
  • How we use your personal information, including who it is potentially shared with.
  • How we protect your personal information.
  • What rights you have in relation to the personal information that we hold about you

 

101STT Ltd is deemed to be a ‘data controller’. We are registered with the Information Commissioners Office, registration number: ZB181859. Unless we are obliged or permitted to do so by law, we will not disclose of any of your personal information (data) to another third party without your consent. We will never pass your information to any company so that they may market their products to you.

 

What Information We Collect About You?

 

Personal information is any information about an individual from which that any living person can be identified. It does not include data where the identifier has been removed (i.e., anonymous data). Sensitive personal information/data requires a higher level of protection.

 

We may collect the following personal information, which includes personal information from you, when you visit our website:

 

  • Name and address
  • Contact details such as email addresses or telephone numbers
  • IP address of your computer
  • Payment Details
  • Cookies

 

Please note that whilst payment details will be collected as part of the payment process, this information is not stored by ourselves. We use PayPal and Stripe to process the payments, please refer to their privacy policy for further information as to what they do with your personal information.

 

Why We Collect The Information About You?

 

The personal information collected will be used by us to:

  • Contact you if have entered your information in the ‘Contact Us Section’ of the website.
  • Provide you with the information that you have requested, including updates from which we may feel maybe of interest to you.
  • Include you in the subscription process in order that you receive regular emails or regular newsletter that you have requested by completing the ‘Join Our Mailing List’ section on the website.
  • Contact you to discuss any queries that you may have.
  • Fulfilment of the order that you have requested and made payment for.
  • Accountancy purposes.
  • For our legitimate business interests.

 

Please refer to our cookie policy for further information in relation to why cookies are collected.

 

Why Can We Use Your Personal Information?

 

We will contact you based on the following understanding:

 

Reason for Collecting Information

Legal Basis – Why the personal information can be used

Requesting that we contact you.

Providing you with information you have requested or that we feel maybe of interest to you.

On the understanding that you have submitted your personal details requesting further information from us, or that you have purchased items from us previously and you may be interested in additional items, which we deem to be a legitimate business interest.

Subscription to mailing list

On the understanding that you have provided consent for us to provide you with marketing emails to keep you updated about the business.

Fulfilment of your order

Fulfilling our Contractual Agreement.

Accountancy purposes

Fulfilling a regulatory requirement.

 

Who Might Your Personal Information Be Provided To?

 

We will only share your personal information with trusted partners to enable us to fulfil our obligations to you. If we do share it, we will ensure the necessary due diligence is carried out, so we are confident the necessary regulations are being met.

 

Your personal information may be shared with other companies to help us analyse and better understand our customers and their requirements.

 

At the time of writing this policy, the trusted partner that is used is Shopify which is used to record appropriate personal information to enable us to fulfil our obligations to you in relation to fulfilment of your order and subscribing you our mailing list. PayPal and Stripe are our trusted partner in relation to collecting payments online.

 

How We Protect Your Personal Information?

 

To keep your personal information secure, we store it using industry standard encryption and information security policies proportionate to the size of our business. This means that your information is only accessible to our individuals who are authorised to do so and only within our approved locations. If your personal information is transmitted to any of our trusted partners, appropriate security measures are in place to ensure this isn’t intercepted.

 

Location Of Your Personal Information

 

The recipients of any personal information submitted on the website will be restricted to individuals within 101SST Ltd and the data is retained in the UK.  There may be operational requirements to transfer your data outside of the UK, and this may occur as a result of the 3rd parties that we use, however if we do this the same degree of protection is given to your personal data as if it was stored and used within the UK and regulated in line with its laws.

 

Retention Period For Your Personal Information

 

The personal information that we collect for the purpose mentioned about will be retained in line with our retention periods. After this date, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

Reason for Collecting Information

Suggested Retention Period

Requesting that we contact you.

Providing you with information you have requested or that we feel may be of interest to you.

6 months from the last date we contacted you or from when you asked us to stop processing your personal information

Subscription to mailing list

6 months from the date of an unsubscribe request

Fulfilment of your order

5 years from the end of the business relationship

Accountancy purposes

6 years from the end of the business relationship

 

Your Rights

 

In relation to the personal information that we hold about you, you may have the following rights:

    • Right to be informed – you have the right to ask to see what personal information we hold about you.
    • Right to access – to your personal information. If you wish to obtain a copy of the information, we hold about you please contact the relevant individual (contact details below) in writing with the subject ‘Subject Access Request’. Generally, the information will be provided within one month, however, please be aware that we will take necessary takes to evidence your identity prior to releasing any personal information for your own security.
    • Right to rectification – if you believe the information, we hold about you to be incorrect or incomplete you have the right to ensure this rectified. For further information please contact the individual stated below. This rectification should typically be complete within one month.
    • Right to erasure – also known as the right to be forgotten. In specific circumstances you will have the right to have your personal information erased or to prevent processing. We can refuse your request for erasure if we have a legal obligation to continue to hold your data.
    • Right to object – you can ask us to stop contacting you by writing, calling or emailing us at info@hundredand1.com.

 

Contact Details

 

Further information can be obtained from info@hundredand1.com.

 

Right To Lodge A Complaint

 

Whilst we would like to be given the opportunity to put right any issues you may have initially; you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your personal data. https://ico/org.uk/complain

0303 123 1113

 

Date Policy last updated: November 2022